Questions we are often asked regarding our service. If there is anything to are still unsure about, please call us. We are here to help.

1. What can I claim for?

You can claim for compensation for an injury and loss provided the person(s) you are claiming from have been at fault in some way to have caused your injury and loss.

2. Is there a time limit on bringing a claim?

Yes you must ensure that Court proceedings are commenced no more than 3 years from the accident or the event causing the injury or loss.

3. Will bringing a claim cost me money?

No, we will enter into an Agreement with you known as a “Conditional Fee Agreement”. We will protect your liability for costs by insuring your claim with an insurance policy which you will not have to pay for, subject to further explanation.

4. If my claim is unsuccessful, will I have to pay anything?

No, your opponent’s costs will be covered by the insurance policy.

5. If my claim is unsuccessful, will I have to pay you anything?

No, we will not receive any costs for work we have done and disbursements such as the cost of a medical report will be covered by the insurance policy.

6. How much will I get if my claim is successful?

It is not possible to say. Every case is different, but we will advise and guide you as to the value of your claim as it proceeds and after a medical report has been obtained.See "payout" page for examples.

7. If I succeed, who will pay your costs and disbursements, such as the cost of the medical report?

Our costs and disbursements will be paid by your opponents.Nothing is deducted from your compensation.

8. What can I claim for?

It depends on the individual claim. You claim damages for pain and suffering. You can claim any loss of earnings incurred as a result of your injury. You can claim for any care and assistance you may have needed either professionally or from family and friends received as a result of your injuries. Call us to find out more.

9. Will you keep me informed of progress as my claim proceeds?

Yes. We will write to you on a regular basis with the up to date position of your claim.

10. If compensation is offered to me will you advise me if it is sufficient compensation?

Yes. We will advise you as to what your claim is worth in our opinion and we will advise you to either accept or reject an offer of compensation. This will be based on our experience and past cases similar to yours.

11. What if I did not receive any treatment from my G.P. or a hospital, can I still claim?

Yes you can, but it is preferable that some treatment has been provided and that the circumstances of your accident treatment provided is recorded by your G.P. and/or the hospital or in the work-place accident book.

12. Can I still make a claim even if no one actually saw the accident?

Yes. Witnesses are not essential to bringing a claim but if witnesses are available then the chances of succeeding with your claim will improve.

13. Will I need to undergo a medical examination?

Probably. This is because a medical report is essential to putting a value on your injuries.

14. Will I have to arrange the medical examination?

No. We will arrange the examination and provide you with suitable notice of the appointment date and identity of the medical expert.

15. Will I have to travel far for the medical examination?

No. We will ensure that the examination takes place as close to the area where you live as possible.

16. How long will my claim take from start to finish?

This is difficult to say and much depends upon whether your opponents admit your claim or not. The average time is under 12 months.

17. Will you progress my claim as fast as possible?

Yes. We will make sure that no delay occurs in your claim and we will progress it as quickly as the circumstances/court procedures allow. We are an IT based company and use e-mail and fax facilities to deal with matters quickly.

18. Will I have to go to Court?

It is not possible to say. Much depends upon your opponents and whether or not your claim is admitted or denied. Much depends upon whether your opponents make you a fair offer of damages. Generally very few claims actually progress as far as Court but it is not possible to say that your claim will not go to Court. Only 5% of the cases we have completed in the last 2 years have ended with a full court hearing.

19. If I succeed with my claim, how long will I have to wait to receive my compensation?

Usually about 28 days sometimes less. It depends how long your opponents’ insurance company take to send the compensation cheque to us.

20. Will I have to reply to your letters as soon as possible after I receive them?

Yes, if possible, but the quicker you reply the quicker your claim can be progressed.

21. If I move address whilst my claim is ongoing, should I tell you immediately?

Yes. We will need to know your new address so that we can ensure that our letters are received by you and this will help to progress your claim more quickly.

We are here to help and advise you of your rights to claim compensation.